Last Update 07/11/2020
BY ACCESSING AND USING OUR SERVICES, YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS AND PROVISION OF THIS AGREEMENT. IN ADDITION, WHEN USING THESE PARTICULAR SERVICES, YOU SHALL BE SUBJECT TO ANY POSTED GUIDELINES OR RULES APPLICABLE TO SUCH SERVICES. ANY PARTICIPATION IN THIS SERVICE WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THE ABOVE, PLEASE DO NOT USE THIS SERVICE.
1. Applicable to All Entities
1.1. Website owner and administrator: Hipi Pango LTD “MENURIO” based in the London at 20-22 Wenlock Road, N1 7GU, London henceforth referred to for the purposes of brevity as “MENURIO”.
1.2. Website Purpose: MENURIO provides a digital menu and no ordering solution for registered Store Owners, enabling their customers to display and navigate on digital Menu with the use of their smart phones. At the same time, it provides an individual with the opportunity to become a MENURIO partner (henceforth referred to as “Affiliates”).
1.6. Intellectual Property: This Website and its original content, features, and functionality are owned by MENURIO and they are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
1.7. Trademarks: Apart from the registered trademark of MENURIO, all other trademarks and logos displayed on the Website are registered trademarks of third parties. No trademark or distinctive mark displayed on the Website can be used without the written permission of its owner or user.
2. Our Services
2.1. By using our Website/Application, store customers (simple users) can access directly the menu of a registered Store (restaurant, café-bar, self-service, takeaway, hotel, etc), and navigate through directly and without waiting by simply scanning a QR code with their smart phones.
2.2. When entering our Website to register, you should notice the distinction between three (4) modes: a) the free trial, b) the typical business trial, the c) the enterprise (for chains) trial d) the affiliates account. All four (4) modes have some limitations depending on the number of the Stores (i.e. the number of brunches that a business has), the number of locations they can support (i.e. number of tables, number of hotel rooms, daily pages views etc.), the number of menu viewings per month. MENURIO may suggest a package for proper operation, but it is the Store Owners’ responsibility to choose the mode that better apply to their Stores.
2.3. MENURIO, upon registration of a new Store, will provide the application based on the mode that you choose, and create a dedicated website for each registered Store. (e.g.: https://app.menurio.com/demo)
2.4. The registered Stores may use our platform for menu management services, it is the Store Owners’ responsibility to build and manage their store catalogue, product price list, and keep their shop catalogue always update.
2.5. MENURIO itself does not provide any food or drink or run any of the registered Stores. MENURIO does not bear any responsibility for the products and services of the Stores.
2.6. Customers (simple users) are not obliged to use the platform can access to the Stores MENU through WEB.
2.8. This service is provided form MENURIO to customers (simple users) free of charge. Therefore, MENURIO is not responsible for any additional requirements provided by the Store Owners.
2.9. MENURIO has no responsibility for any use of logos, images, photos, texts made in the catalogs of stores by Stores Owners. In case of copyright infringement, the store manager is responsible for carrying it out.
3. User Accounts for Affiliates and Store Owners
3.1. Affiliates and Store Owners may create their own user account upon registration to our platform (https://app.menurio.com/register). You must be at least 18 years of age to use the Service or Application and create a user account.
3.2. You guarantee that the information you provide to MENURIO is correct, complete and up to date. Additionally, you undertake the responsibility to keep your user information up to date, accurate and complete at all times. MENURIO will not be able to proceed with any of its obligations, if your data are outdated, incorrect or incomplete.
3.3. You are responsible for all the activity on your user account and you are obliged to keep your username and password secure and secret at all times. You must use strong Passwords to keep your data secure and safe.
3.4. For security reasons you will not permit or enable third parties to use your account.
3.5. MENURIO is entitled to verify the information you have provided at any time and to refuse to allow you to use the Application without provision of a reason.
3.6. You may delete your account manually. Upon the account’s deletion, MENURIO will delete all your data. After deleting the data will not be able to retrieve them for future use.
3.7. MENURIO reserves the right to delete or deactivate your account at any time if it deems that you are violating any of the terms.
4. Use of our Platform
4.1. You will comply with all relevant legislation, and you will use the Website/Application only for legal purposes.
4.2. You will not use the Website/Application to cause annoyance, disruption or inconvenience.
4.3. You will not attempt to harm in any way the Website/Application.
4.4. You will use authorized devices, compatible hardware, updated software, and secure network connections.
5. Applicable Only to Affiliates
5.1. You are entitled to a given set vouchers. Each voucher value is split between a one-time subscription discount to the business for the first year and a one-time commission to yourself.
5.2. Every voucher has a value equal to the displayed percentage of each subscription value.
5.3. You can use your vouchers more than once to sell MENURIO services.
5.4. You are entitled to the commission of each used voucher only if the registered business does not ask the money back within 15 days from the day of the subscription payment. Only then is the sale considered successful.
5.5. When you need to provide your payment details to MENURIO you can choose between bank account details, PayPal account or other payment details depending on the options provided for your country in the MENURIO portal. MENURIO will cover the payment transaction fees for at least one of the available payment options supported in each country .
5.6. You will receive a payment monthly. You do not need to request a payment. In order to receive a payment, you should have a payment due balance of 90 EUR or 90 USD.
5.7. MENURIO may terminate the partnership and cancel or suspend your account at any time.
5.8. MENURIO it does not provide any of commission on any of its products such as stands, stickers and any other kits for promotion materials.
6. License and Restrictions
6.2. All rights of the Website/Service are and will remain the property of MENURIO.
6.3. The Website/Application can be made accessible or used in connection with third-party services and/or content. MENURIO cannot be held responsible or liable for any goods, services or content of third parties.
8. Applicable Law
9. Services and Products Pricing
9.1. MENURIO It can modify its price list and offered packages at any time and without any prior notice. In case this happens, a time margin of 30 days will be given to the Stores and the Affiliates until the implementation of the change.
9.2. MENURIO is the only application that allows a refund within 14 days if the customer is not satisfied. The refund does not include the cost of materials (stands, stickers, etc.) and the shipping costs.
9.3. MENURIO it can at any time upgrade the services provided and the platform environment in order to always improve the services provided to the Stores and their Customers. Any additional service other than the concatenated ones can be optionally selected by the store free of charge or at an additional cost depending on the type of service.
9.4. MENURIO can at any time configure its price list depending on the season and the customer, create offers on packages or provide free extra services.
© 2020 MENURIO